SPRINGDALE TIRE & SERVICE

479-751-1334 | 1986 W Sunset Ave Springdale, AR 72762

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 479-751-1334 or make an appointment online!

What Our Customers Are Saying

Excellent service. I recommend them to everyone I know. Fast, easy, and best prices in town.

Ken S.

Quick and easy repair for my tire and very affordable.

Brandon L.

Can do most of anything. Skip the overpriced dealers and go here first. Very good customer service.

Shawn B.

I always check here before I buy. My experiences have been positive, and they have saved me money on more than one occasion.

Dennis M.

We always buy our tires at Springdale Tire. They have always been honest with us, which is a valuable asset. They are busy so plan to drop off your vehicle or walk down the street and eat a bite at Susan's while you wait.

Marsha K.

Great place to do business. I've been having tires repaired here for almost 20 years. They have always been friendly and try to work me in quickly. They have good prices, and I trust them. Recently I went in to have a screw removed from my tire. They could have said they repaired it and charged me the fee, but they were honest with me and told me that the screw hadn't actually punctured my tire, it was only wedged in. They didn't charge me a dime, and I was on my way. They do stay extremely busy, but I'm sure it's just because they are such a great place to do business with!