Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed
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479-751-1334 | 1986 W Sunset Ave Springdale, AR 72762

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council


What Our Customers Are Saying

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Excellent service. I recommend them to everyone I know. Fast, easy, and best prices in town.

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Quick and easy repair for my tire and very affordable.

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Can do most of anything. Skip the overpriced dealers and go here first. Very good customer service.

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I always check here before I buy. My experiences have been positive, and they have saved me money on more than one occasion.

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We always buy our tires at Springdale Tire. They have always been honest with us, which is a valuable asset. They are busy so plan to drop off your vehicle or walk down the street and eat a bite at Susan's while you wait.

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Great place to do business. I've been having tires repaired here for almost 20 years. They have always been friendly and try to work me in quickly. They have good prices, and I trust them. Recently I went in to have a screw removed from my tire. They could have said they repaired it and charged me the fee, but they were honest with me and told me that the screw hadn't actually punctured my tire, it was only wedged in. They didn't charge me a dime, and I was on my way. They do stay extremely busy, but I'm sure it's just because they are such a great place to do business with!

  • Springdale Chamber of Commerce
  • Continental Tires
  • General Tires
  • Goodyear Tires
  • Kelly Tires
  • Car Care Aware
  • Call Us For Service: 479-751-1334